Privacy statement
Privacy statement for Nido Calido Denia
We at Nido Calido Denia are committed to protecting your personal data. In this privacy statement, we explain what data we collect, how we use it and how we safeguard your privacy.
1. Who are we?
Nido Calido Denia is a holiday rental company offering holiday accommodation. We are based in Denia, Spain and are responsible for processing your personal data as described in this privacy statement.
2. What data do we collect?
We collect different types of personal data when you use our services:
Contact details: Name, e-mail address, telephone number
Booking details: Data relating to your booking, such as dates of stay, number of people and specific preferences
Payment details: Credit card information or other payment methods
Location details: If applicable, details of your stay and accommodation preferences
Communication data: Any communication with our customer service, such as emails or phone calls
3. Why do we collect this data?
We collect your data for the following reasons:
Processing your reservations and payments
To deliver the booked accommodation and services
To improve our service by analysing feedback and preferences
Sending confirmation and reminder emails regarding your booking
Complying with legal obligations (e.g. tax legislation, legal reporting)
Managing customer relationships and providing customer service
4. How do we store your data?
Your data is stored on secure servers and can only be viewed by authorised personnel within our company. We take all reasonable measures to protect your data from unauthorised access or loss.
5. Do we share your data with third parties?
In certain cases, we may share your personal data with third parties, such as:
Payment processors for processing payments
Third parties involved in providing services you have booked (e.g. cleaning companies, local service providers)
Legal entities if required by law
We do not sell or rent your data to third parties for commercial purposes.
6. How long do we keep your data?
We keep your personal data for as long as is necessary for the purposes for which it was collected, unless we are required by law to keep it longer.
7. Your rights
You have the right to access, correct or delete your personal data. In addition, you can object to the use of your data for certain purposes. If you wish to exercise these rights, please contact us using the contact details below.
8. Security of your data
We take the necessary technical and organisational measures to secure your data against loss, misuse or unauthorised access.
9. Changes to this privacy statement
This privacy statement may be amended from time to time. We recommend that you consult this statement regularly to stay informed about how we protect your data.
10. Contact
If you have any questions about this privacy statement or how we process your data, please contact us at:
Nido Calido Denia
Infoa@nidocalidodenia.com